
Event Planner Specialist
1 day ago
As a Banquet Coordinator, you will be responsible for ensuring the successful execution of banquets and events. Your primary objective will be to provide exceptional customer service and ensure that all aspects of event planning are executed flawlessly.
- Preparing banquet event orders and distributing them in a timely manner is essential to maintaining effective communication with internal departments.
- Preparing accurate proposals, contracts, and change forms is crucial for seamless event planning.
- Distributing daily events reports is vital for maintaining open lines of communication between internal departments.
- Answering banquet and outdoor catering sales inquiries and routing them to the appropriate sales manager is necessary for efficient lead management.
- Monitoring correspondence to ensure it meets hotel policy and procedures is critical for upholding high standards of professionalism.
- Responding promptly to group inquiries and communicating with managers for further follow-up is essential for providing excellent customer service.
- Collaborating closely with the Banquet Manager to ensure cost-effective and client-satisfactory events is key to delivering exceptional results.
- Touring, inspecting, and monitoring banquet rooms and presentations is necessary for ensuring exceptional quality standards.
- Communicating client requirements to internal departments in a timely and accurate manner is essential for maintaining effective collaboration.
Requirements
To succeed in this role, you will need:
- A degree or diploma in hotel management or business administration is highly desirable.
- Advanced computer skills, including knowledge of Hotel software/PMS or Sales + Catering software, are necessary for efficient event planning.
- Minimum 1-2 years of work experience as a Sales Coordinator or Banquet Coordinator in a luxury or full-service hotel is preferred.
Key Qualifications
Our ideal candidate will possess:
- Excellent communication and negotiation skills.
- Strong presentation abilities.
- Superior guest service skills.
- Ability to multitask in a fast-paced environment.
About the Opportunity
This is an exciting opportunity for a highly organized and detail-oriented individual to join our team. If you are passionate about delivering exceptional customer experiences and have a strong passion for hospitality, we encourage you to apply for this role.
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