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Innovative Product Leader for Enterprise SaaS Solutions
1 month ago
At ServiceNow, we are revolutionizing the way technology providers deliver seamless experiences to their enterprise customers. As a Staff Inbound Product Manager, you will be instrumental in driving our technology provider industry products in our Hyderabad office.
We are looking for a seasoned product leader to help define capabilities from concept to delivery and ensure they align with market trends and customer needs. You will work closely with engineering, design, research, and other cross-functional teams to build innovative solutions that positively differentiate our products.
In this role, you will have the opportunity to:
- Work with product leadership to translate strategy into product capabilities and features, managing them through the product lifecycle
- Collaborate with researchers and designers to define, validate, and test innovative product ideas
- Engage with customers to gather feedback, validate concepts, and identify opportunities
- Create feature plans, storyboards, and wireframes to communicate product requirements to design and development teams
- Collaborate with engineering on release management, addressing risks and dependencies
- Work with sales, marketing, services, and support teams to ensure successful product releases and adoption
To succeed in this role, you will need:
- A bachelor's degree in computer science, business, or a related field
- 10+ years of experience with 5+ years in product management for Enterprise SaaS products
- Strong understanding of and interest in working with technology providers
- Working knowledge of Customer Success Management and Customer Service Management
- Working knowledge of generative AI and its ability to transform experiences and operations
- Preferrable experience using, administrating, or developing on the ServiceNow platform
- Excellent communication skills, with experience presenting to large audiences and executive leadership
- Experience working directly with customers, sales, and engineering teams in a global setting
- The discipline to focus on high-impact activities (i.e., being good at saying 'no' or 'not now')
- Must enjoy working in a collaborative environment
- High energy, self-starter with a growth mindset
This is an exciting opportunity to join our team and contribute to shaping the future of Enterprise SaaS solutions. With a competitive salary range of $120,000 - $180,000 per year, depending on experience, you will have the chance to grow professionally while working on challenging projects.
ServiceNow is committed to providing a workplace where employees feel valued, supported, and empowered to make a meaningful impact. Our company culture prioritizes diversity, equity, and inclusion, ensuring that everyone has an equal opportunity to succeed.
