Motor Claims Specialist

Are you a detail-oriented individual with a passion for ensuring the accuracy and efficiency of motor claims processing?

We are a leading organization in the claims management industry, committed to delivering exceptional services to our customers.

We are seeking an experienced Motor Claims Specialist - Vehicle Damage Assessor to join our dynamic team. As a key member of our claims management team, you will be responsible for assessing motor vehicle damage, verifying claims, and determining the validity and quantum of motor claims.

• Claims Assessment: Perform desk-based assessments of motor vehicle damage by reviewing photos, videos, and documentation submitted by customers and field inspectors.
• Claim Verification: Analyze submitted evidence, validate repair estimates, and assess the extent of the damage in line with insurance policies.
• Cost Evaluation: Collaborate with workshops, garages, and service centers to confirm the cost of repairs, replacement parts, and labor required.
• Documentation: Maintain accurate and thorough documentation of each claim in the system for audit and regulatory purposes.
• Coordination: Liaise with field assessors, insurance agents, and repair shops to gather relevant information and expedite the claims process.
• Customer Communication: Provide prompt and professional communication to customers regarding the status of their claims and any additional information required.

• Bachelor's degree in any field, with preference for candidates with experience in insurance, automotive, or related fields.
• 1-3 years of experience in motor claims, insurance assessment, or vehicle inspection. Familiarity with claims management software is a plus.
• Strong understanding of vehicle parts, repair processes, and claims settlement procedures in the automotive sector.
• Excellent written and verbal communication skills to interact effectively with customers, repair shops, and internal teams.

• A competitive salary of ₹750,000 per annum, based on your skills and experience.
• An opportunity to work with a leading organization in the claims management industry.
• A collaborative and dynamic work environment.
• Professional growth and development opportunities.