Vlocity Technical Lead

2 weeks ago

BangaloreHyderabadChennaiPune, India Spot Your Leaders Full time
Responsibilities

Key Responsibilities:

  • Develop technology solutions that meet the needs of our clients.
  • Manage external client projects, overseeing teams and ensuring timely delivery of business consulting and systems development.
  • Specialize in gathering and analyzing information to design comprehensive solutions that are flexible and adaptable to client needs.
  • Relevant experience in Salesforce / Vlocity platform development and certifications.
  • Oversee team members, ensuring effective collaboration and productivity.
  • Detail-oriented, with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.

Qualifications

Key Qualifications:

  • Experience working on large Salesforce / Vlocity engagements as Solution Architect / Technical Architect.
  • Minimum 2 years in telecom project with Salesforce technology.
  • Exposure to CI/CD, Dev Ops usage.
  • Well-versed in Agile way of development.
  • Extensive experience in implementing end-to-end CRM solution using Sales Cloud, Service Cloud, and Community Cloud.
  • Experience working on proposals, estimating scope of work, and supporting pre-sales activities.
  • Transforming business requirements into Salesforce / Vlocity functional and technical requirements.
  • Expertise in Lead Management process, Quote to Cash process, Case Management, and Call Center process.
  • Conducting customer workshops during project discovery, preparing end-to-end Solution design documents, and working with development teams as per project requirements.
  • Gathering requirements, designing, coding, debugging, analyzing performance, packaging, and deploying solutions to client Salesforce / Vlocity.com organization.
  • Collaborating and interacting with stakeholders to establish client business needs and translating these into technical solutions.
  • Experience designing and developing integrations between Salesforce.com and other systems using SOAP and REST API.
  • Salesforce / Vlocity certifications in architect and consulting tracks (Integration Architect, Data Architect, Sales Cloud, Service Cloud, etc.) are preferred.
  • Strong communication skills.
  • Experience working on App Exchange products.
  • Salesforce / Vlocity Marketing and Wave Cloud experience.
  • Experience in Agile and other project management methods.
Job Requirements

Job Requirements:

  • 7-9 years of Software / CRM experience, including 5+ years in Salesforce / Vlocity CRM.
  • Salesforce / Vlocity Certification in functional and technical areas.
  • Experience in application development and integration using different design patterns.
  • Functional understanding of different cloud products like Sales, Service, Community, FSL, etc.
  • Able to demonstrate critical, analytical thinking in all aspects of the job - technical and non-technical.
  • Able to be highly productive, both working independently and in close collaboration within a team environment.
  • Able to multi-process and thrive in a fast-paced, client-driven environment.
  • Able to communicate effectively with a wide range of audiences (technical and non-technical, staff and managerial), and in a wide range of settings (e.g., one-on-one, small group, in person, conference calls, and via e-mail).
Certifications

Certifications:

  • Vlocity CPQ, OM certifications.
  • Salesforce Certified Technical Application Architect.

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