Financial Services Associate

6 days ago


Hyderabad, Telangana, India FIS Full time
About the Role

We are seeking a highly skilled and detail-oriented individual to join our Transfer Agency team as a Financial Services Account Associate II. In this role, you will be responsible for verifying and inputting customer requests, performing quality control activities, and adhering to all policies and procedures.

Key Responsibilities
  • Verify and input customer requests to ensure accuracy and completeness
  • Perform quality control activities to ensure quality standards are met
  • Produce template emails or written correspondence to customers as needed
  • Adhere to all policies and procedures, including divisional operational metrics and standards
  • Identify improvement opportunities to streamline business processes
  • Guide and mentor peers on less complex processes
Requirements
  • Excellent communication and interpersonal skills
  • 1-2 years of work experience from a finance background
  • Finance or commerce graduate
  • Excellent knowledge of customer services and global mindset
  • Ready to work in night shifts (5 days a week)
  • Temporary work from home, flexible to work in an office environment after operations begin
What We Offer

A fantastic range of benefits, including medical, dental, vision, and paid vacation. Great workspaces with dedicated and motivated colleagues. A broad range of professional education and personal development possibilities. A work environment built on collaboration, flexibility, and respect.



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