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Process Management Director

2 weeks ago


Mumbai, Maharashtra, India Tata Consultancy Services Limited Full time

About the Role

The Global Process Owner will play a critical role in driving process improvement initiatives across the organization. The ideal candidate will have a deep understanding of global operations and a proven ability to drive efficiency and effectiveness through strategic process management.

Key Responsibilities

  • Developing and implementing global process strategies.
  • Leading cross-functional teams to improve business processes.
  • Establishing and monitoring KPIs.
  • Facilitating training and knowledge transfer sessions.
  • Collaborating with stakeholders to gather requirements and provide process improvement recommendations.

Requirements

  • 14-21 years of experience in process management or a related field.
  • Strong understanding of process improvement methodologies.
  • Proven track record of leading cross-functional projects and teams.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Experience with process mapping tools and software.