International Voice Process Support Specialist

2 days ago

Hyderabad, Telangana, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

Hiring for a Voice Process Customer Service Position

Job Location: Bangalore / Pune

Available Positions: Fifty Openings

Required Experience: At Least One Year in International Voice Process (Inbound/B2B Preferred)

Job Overview:

We seek highly skilled Customer Service professionals to fill our Voice Process team.

Key Responsibilities:

  • Handle inbound customer queries and provide effective solutions.
  • Manage B2B interactions as needed.
  • Achieve first-call resolution and maintain excellent customer satisfaction standards.
  • Work effectively in a fast-paced, target-driven work environment.

Essential Qualifications:

  • At least one year of International Voice experience is necessary.
  • Excellent communication skills are required (SVAR C1 / CRT score: 72% and above).
  • Ability to work rotational shifts from the office is essential.
  • Full-time employees must have fifteen years of education with valid degree certificates and marksheets.

Preferred Qualifications:

  • Any university graduate will be considered.
  • Immediate joiners will be given priority.

Work Mode:

  • Work from an office location.

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