.NET Expert Technologist

2 weeks ago

Kottayam, Kerala, India beBeeSupport Full time ₹ 18,00,000 - ₹ 20,10,000

Job Title: Technical Support Specialist

About the Role:

  • We seek an experienced professional with a strong background in .NET Core development to fill this critical role.

Key Responsibilities:

  • Proactively identify and resolve technical issues affecting clients and internal stakeholders.
  • Utilize solid analytical skills to troubleshoot complex problems, providing timely updates on issue resolution progress.
  • Conduct thorough root cause analysis to determine the underlying causes of issues.
  • Monitor application performance and provide proactive support services.
  • Collaborate with cross-functional teams to resolve intricate application and system issues.
  • Develop comprehensive troubleshooting guides and FAQs for efficient knowledge sharing.
  • Present data-driven solutions to existing challenges, contributing to business optimization.

Requirements:

  • At least 15 years of experience in .NET Core, with expertise in C# and SQL databases.
  • Strong proficiency in Excel and data analysis using Excel.
  • Excellent problem-solving skills.
  • Proficiency in DevOps: Azure DevOps.
  • Experience with Source Control: GIT.
  • Exceptional written and oral communication skills.

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