
Heuristics Specialist
3 weeks ago
Gurgaon, Haryana, India
beBeeTechnical
Full time
₹ 9,00,000 - ₹ 12,00,000
Oracle Apps Technical Consultant
We are seeking a skilled Oracle E-Business Suite (EBS) technical consultant to join our team.
The ideal candidate will have in-depth knowledge of Oracle EBS and experience working with various tools and technologies such as BI Publisher, XML Reporting Development, PL/SQL programming, Integration/Bolt-On Tool Experience, and Oracle Development Tools.
Key Responsibilities:
- Gather and understand client business needs about existing system processes
- Identify, review, and prioritize client system gaps and propose system workarounds or customization solutions
- Design/develop RICEW/CEMLI objects as per solution requirement
- Interaction with customers on technical requirements
- Provide support on existing applications and resolve support issues
- Ticket management - manage support tickets and resolve users' issues/queries
- SLA management - adhere to the SLA defined for the ticket severity
- User training - ensure user training wherever required as per the issue trend
- Coordination - coordination with functional team for issue resolution
- Communication - effective communication to interact with users
- Documentation/KB - prepare documentation for the issue skills
Required Skills and Qualifications:
- Oracle EBS Database knowledge, table names, and views
- Good hands-on experience using Oracle e-Business R12 with India Localization
- BI Publisher/XML Reporting Development
- Good experience in PL/SQL programming
- Integration/Bolt-On Tool Experience
- Expert on Oracle Development Tools e.Forms, Reports, Workflow, Interface
- BASIC KNOWLEDGE OF PURCHASING AND FINANCIAL MODULES
- Experience in extracting/load the data with various formats e.g. XL, CSV, Text Files