Telephony Solutions Engineer

2 days ago


Hyderabad, Telangana, India Teamware Solutions Full time

About Teamware Solutions

We are a division of Quantum Leap Consulting Pvt. Ltd, offering innovative solutions in the field of chatbot and telephony technology.

Work Mode: Hybrid

We are hiring a skilled Telephony Solutions Engineer to join our team. The selected candidate will work in a hybrid environment, splitting time between office and remote work.

Locations: Hyderabad, Bengaluru, Mumbai, Kolkata

The successful candidate must be willing to relocate to one of these cities. We offer competitive salaries based on experience.

Experience: 5-8 Years

Applicants with 5-8 years of experience in telephony testing and related technologies are preferred. Freshers may also apply but will require additional training.

Notice Period: Immediate to 15 days

Candidates should be prepared to join immediately or within 15 days of notification.

Job Description:

As a Telephony Solutions Engineer, you will be responsible for:

  • Preparing and executing test cases for chatbots and telephony systems using QMetry and JIRA.
  • Managing defects and reporting issues to ensure high-quality solutions.
  • Maintaining up-to-date knowledge of relevant technologies, including Amazon Connect IVR, Amazon S3, Lambda, and DynamoDB.

Mandatory Skills:

To succeed in this role, you must possess:

  • Proficiency in Chatbot and Telephony testing.
  • Strong understanding of Amazon Connect IVR, Amazon S3, Lambda, and DynamoDB.

Nice to Have Skills:

In addition to the above, we value skills in:

  • Integrations (Mulesoft).
  • API testing.
  • Postman.

Compensation Package:

We offer a competitive salary, taking into account your experience and qualifications. For this position, we estimate a salary range of ₹1,200,000 to ₹2,000,000 per annum, depending on your background and performance.



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