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Manager of Customer Acquisition and Retention

2 weeks ago

Bhubaneshwar, Odisha, India idfc first bank Full time

Job Purpose:

The role of the Associate Manager-Acquisition is crucial in driving business growth by acquiring new customers for the bank's savings accounts. The incumbent will be responsible for identifying potential customers, building relationships, and promoting the bank's products and services.


Key Responsibilities:

  • To identify and acquire new customers for the bank's savings accounts
  • To build and maintain strong relationships with customers to ensure their satisfaction and loyalty
  • To work closely with the Senior Sales Manager to develop strategies for customer acquisition and retention
  • To conduct market research and analysis to identify trends and opportunities in the market
  • To provide regular feedback and insights to the Senior Sales Manager and Branch Manager on customer requirements and potential opportunities


Requirements:

  • Graduation in Bachelor's degree in any field
  • 0 to 2 years of relevant experience in a similar role
  • Strong communication and interpersonal skills
  • Ability to work in a team environment
  • Result-oriented with a strong desire to achieve targets


About Us:

IDFC First Bank is a leading banking institution dedicated to providing innovative financial solutions to its customers. We believe in delivering exceptional customer experiences through our products and services.