AI Network Engineer

2 weeks ago

Ellore, Andhra Pradesh, India beBeeNOC Full time ₹ 8,00,000 - ₹ 15,00,000

At Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries.

Our team consists of professionals who have honed their skills at leading companies such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini. With engineering teams across the globe, we deliver tailored AI software and services to clients ranging from startups to large-scale enterprises.

We are seeking a motivated and skilled NOC Analyst to join our Network Operations Center team. The NOC Analyst will be responsible for monitoring network systems, diagnosing issues, and ensuring the stability and performance of our infrastructure.

The ideal candidate will have a strong foundation in network operations with the ability to resolve technical problems efficiently.

Primary Skills:

  • Network monitoring - Grafana, Nagios, SolarWinds, Zabbix
  • Network protocols - TCP/IP, routing protocols, DNS, and DHCP
  • Security tools - firewalls, IDS/IPS
  • Eero, KMZ, Salesforce

Secondary Skill:

  • Windows and Linux environments, Python /Bash/PowerShell, Cloud Technologies

Experience: Minimum of 3 years of professional experience in a NOC or similar IT support role

Must-Have Skills:

  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • Proficiency in using network monitoring tools such as Nagios, SolarWinds, Zabbix, or similar.
  • Strong understanding of network protocols (e.g., TCP/IP, DNS, DHCP) and troubleshooting methodologies.
  • Clear communication with IT teams, end-users, and management.
  • Maintain accurate and up-to-date documentation of network configurations, processes, and procedures.
  • Handle and resolve tickets in less than a minute, ensuring quick response and resolution times.

Roles and responsibilities:

  • Continuously monitor network performance and system alerts using various monitoring tools.
  • Analyze network traffic patterns and identify potential issues.
  • Ensure all systems and networks operate at peak performance levels.
  • Respond promptly to network incidents and alerts, working to diagnose and resolve issues.
  • Document incidents, resolutions, and troubleshooting steps in detail.
  • Support the configuration and management of network devices, including routers, switches, and firewalls.
  • Work closely with other IT teams to coordinate responses to complex network issues.
  • Participate in shift rotations to provide 24/7 network support coverage.
  • Relevant certifications such as CompTIA Network+, Cisco CCNA, or equivalent are a plus.

As a key member of our IT department, you will play a critical role in maintaining the stability and performance of our network infrastructure. If you possess a strong background in network operations and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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