Risk Mitigation Professional

7 days ago


Chennai, Tamil Nadu, India Citigroup Full time

We are seeking a talented professional to join our team as Assistant Vice President, Complaint Insights. As part of our team, you will have the opportunity to drive continuous process improvements and assess risk when business decisions are made. Key Roles and Responsibilities include reviewing monthly complaints, identifying root causes, organizing scrums with stakeholders, and providing detailed updates to the Complaints cohort and senior management.

Citi provides an array of benefits, including:

  • A comprehensive suite of employee programs and services
  • Learning and development opportunities to advance your career
  • A generous paid time off package
  • The ability to volunteer in the communities in which you live and work

We believe that our employees are our greatest asset, and we are committed to supporting their growth and development throughout their careers.



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