Content Specialist

6 days ago


Bengaluru, Karnataka, India Simplotel Full time

About the Role:

We are seeking a Senior Content Specialist to join our team at Simplotel, a leading SaaS company powering e-commerce for hotels. As a key member of our content team, you will be responsible for creating and editing high-quality content for our hotel clients.

Key Responsibilities:

  • Develop a deep understanding of our content management system and train clients on its effective use.
  • Collaborate with hotel clients to understand their content requirements and modify content accordingly.
  • Write and edit grammatically error-free content, incorporating best SEO practices to optimize our website.
  • Manage projects and prioritize multiple open issues simultaneously to ensure timely delivery.
  • Oversee customer experience, communicate with stakeholders, and perform quality checks to improve team performance.
  • Document product knowledge, create SOPs, and provide feedback to internal departments.

Requirements:

  • Excellent written and spoken English skills.
  • Ability to scrutinize for quality and modify content effectively.
  • Project management skills, basic understanding of the hotel industry, and technical skills to work with content management systems.
  • Knowledge of best SEO practices and ability to work with customers, both large and small.
  • Strong communication and collaboration skills.

Location: Bangalore


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