Content Specialist
6 days ago
About the Role:
We are seeking a Senior Content Specialist to join our team at Simplotel, a leading SaaS company powering e-commerce for hotels. As a key member of our content team, you will be responsible for creating and editing high-quality content for our hotel clients.
Key Responsibilities:
- Develop a deep understanding of our content management system and train clients on its effective use.
- Collaborate with hotel clients to understand their content requirements and modify content accordingly.
- Write and edit grammatically error-free content, incorporating best SEO practices to optimize our website.
- Manage projects and prioritize multiple open issues simultaneously to ensure timely delivery.
- Oversee customer experience, communicate with stakeholders, and perform quality checks to improve team performance.
- Document product knowledge, create SOPs, and provide feedback to internal departments.
Requirements:
- Excellent written and spoken English skills.
- Ability to scrutinize for quality and modify content effectively.
- Project management skills, basic understanding of the hotel industry, and technical skills to work with content management systems.
- Knowledge of best SEO practices and ability to work with customers, both large and small.
- Strong communication and collaboration skills.
Location: Bangalore
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