Reservationist Position

We are seeking a skilled professional to join our team and support our operations.

This is a remote position that requires exceptional communication skills to ensure outstanding guest experiences and efficient management of customer inquiries.

If you are a proactive problem solver with a passion for delivering excellent service, we'd love to hear from you.

• Process customer complaints and resolve issues in line with company policies.
• Address customer inquiries, concerns, and disputes with empathy and professionalism.
• Offer recommendations for improving customer satisfaction and experience.
• Analyze data to identify opportunities for improving processes and customer satisfaction.
• Ensure adherence to established policies and procedures.

• Strong communication skills with a customer-first mindset.
• Proficiency in customer relationship management systems (CRMs).
• Excellent organizational, multitasking, and leadership abilities.
• A proactive approach to problem-solving.

• Excellent communication skills. An American accent is a significant plus.
• Proficiency in Microsoft Office programs (Word, Excel, and Outlook).

• Remote work opportunity.
• Night shift schedule.
• Competitive salary based on performance.

• Work Location: Remote.
• Shift: Night shift.
• Salary: Competitive and based on performance.