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Senior Field Applications Engineering Lead
2 weeks ago
Technical Expertise and Support Specialist
At Mulya Technologies, we're breaking through the data movement barrier with our software-defined, unified fabric that boosts performance and scalability for SoCs and chiplets.
We're a fast-moving Series B startup built by serial entrepreneurs with a vision to accelerate intelligent computing in the emerging chiplet era. Our focus is on software-driven, unified fabric solutions for single-die and multi-die systems.
As Technical Expertise and Support Specialist, you'll play a critical role in providing technical expertise and support to customers. You'll empower them on designing and deploying our technologies into their products.
Key Responsibilities:
- Serve as primary point of contact for key customers, guiding them throughout the product development lifecycle.
- Assist in designing customized solutions to meet customer-specific requirements.
- Develop and deliver technical presentations, demonstrations, and training sessions to customers, partners, and internal teams.
- Provide timely resolution to customer inquiries, issues, and concerns, ensuring high satisfaction levels.
- Stay current with industry trends, technologies, and standard methodologies to effectively advise customers on product strategies.
Requirements:
- 10+ years of experience in field application engineering or customer-facing technical roles, with a master's degree in electrical engineering, computer engineering, or related fields.
- Experience in designing or supporting complex SoCs, from architecture definition to tape-out, addressing implementation challenges on advanced process nodes.
- Understanding of RAS and reliability for enterprise and infrastructure markets is advantageous.
- Understanding of functional safety standards and certification.
- Excellent communication and interpersonal skills, enabling effective engagement with customers, colleagues, and partners at all levels.
The role involves travel to customer sites and events.
Benefits:
- Opportunity to work with cutting-edge technologies and contribute to innovative projects.
- Challenging role with opportunities for professional growth and development.
- Collaborative team environment with experienced professionals.
Additional Information:
- Role will involve travel to customer sites and events.
