Support Operations Manager

6 days ago

Hyderabad, Telangana, India beBeeoperations Full time ₹ 60,00,000 - ₹ 1,20,00,000
Operations Support Specialist

We are seeking a skilled Operations Support Specialist to join our organization. The ideal candidate will possess a strong background in operations management, excellent analytical and logical skills, and the ability to lead and motivate teams.

Responsibilities:

  • Supervise and lead a group of Team Leads and associates to meet all service level agreements relative to any and all functions in the department
  • Maintain daily, weekly and monthly production reports
  • Drive customer experience metrics
  • Meet all key performance indicators
  • Coordinate activities of the department with the manager to include workflow monitoring, process improvement, training, reporting and special projects

Requirements:

  • Strong Analytical and Logical Skills
  • Good knowledge of Microsoft Office
  • Team Leading Skills
  • Mentoring and motivating skills
  • Coaching and feedback skills
  • Positive attitude
  • Flexibility to work in shifts
  • Confident
  • Energetic and Enthusiastic

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