
Electronics Fulfillment Manager
2 weeks ago
Job Overview
We are seeking an experienced professional to manage our rapid fulfillment and last-mile delivery operations. As a Quick Commerce Manager, you will be responsible for designing, executing, and optimizing processes that ensure fast, reliable, and delightful customer experiences.
The successful candidate will have 4+ years of experience in quick commerce, last-mile logistics, or D2C fulfillment, with a proven track record of managing high-volume, fast-turnaround operations.
The ideal candidate will possess strong leadership skills, with experience in managing teams across operations, and a keen analytical mindset to interpret data and optimize processes.
Key Responsibilities:- Fulfillment Operations: Build and manage quick commerce fulfillment operations, ensuring speed, accuracy, and cost efficiency.
- Process Design and Optimization: Design and optimize SOPs for order picking, packing, dispatch, and delivery tracking.
- Partnership Management: Manage partnerships with 3PLs, last-mile delivery players, and dark store operators.
- Inventory Planning and Replenishment: Drive inventory planning, demand forecasting, and replenishment to minimize stockouts.
- Technology Integration: Collaborate with technology and product teams to integrate delivery platforms, tracking systems, and customer communication tools.
- Operational Excellence: Analyze operational KPIs (OTD, fulfillment rate, cost per order, etc.) and implement process improvements.
- Team Leadership: Build, train, and lead teams for warehouse/dark store operations and last-mile execution.
- Experience: 4+ years of experience in quick commerce, last-mile logistics, or D2C fulfillment.
- Leadership Skills: Strong leadership skills with experience in managing teams across operations.
- Analytical Mindset: Analytical mindset with the ability to interpret data and optimize processes.
- Industry Knowledge: Strong understanding of dark store operations, inventory management, and delivery networks.
We offer a unique opportunity to be at the forefront of building India's fastest 'Try & Buy' fulfillment engine. You will shape how millions of Indians experience instant gratification in electronics shopping. With zero bureaucracy, high trust, and full ownership, you will have the autonomy to drive results and growth.
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