Career Advancement Opportunities as a Trainer

5 days ago

Jamnagar, Gujarat, India beBeeTrainer Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Opportunity: Trainer

Overview

As a dynamic and detail-oriented Trainer, you will lead impactful training programs across new hires, existing team members, and supervisory staff. Your mission will be to improve performance through structured training interventions, product knowledge assessments, and continuous upskilling.

 

Key Responsibilities:
  • Conduct onboarding and induction programs for new joiners, delivering training on soft skills, process, product, and systems, ensuring smooth assimilation into company policies and tools.
  • Collaborate with Quality and Operations teams to identify performance gaps, design and execute targeted refresher sessions and skill-enhancement modules, track pre- and post-training performance to measure impact and efficacy.
  • Create and manage product knowledge tests for front-line and supervisory teams, conduct Supervisor Readiness assessments to evaluate leadership competencies, periodically update assessments in line with process or product changes.
  • Stay abreast of new product launches, policy updates, and process changes, conduct timely refresher training for impacted stakeholders, partner with Product, Process, and Compliance teams to ensure accuracy and relevance of training content.
  • Maintain up-to-date training dashboards, attendance logs, and test results, generate regular reports on training coverage, scores, and intervention effectiveness, provide actionable insights to stakeholders and leadership based on training data.
  • Design training content using instructional design models like ADDIE and/or SAM, leverage 360° feedback and Kirkpatrick's model to evaluate and improve training effectiveness, collaborate closely with Process Excellence, Product, Quality, and Customer Support teams to ensure alignment and continuous improvement of content.

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