Lead Digital Product Owner

Job Opportunity:

Job Title: Assistant Vice President - Enterprise Marketing Center Product Owner

About the Role:

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• The role is part of the Go To Market Organization under our Growth Function.">
• This team ensures consistent, enterprise-wide, go-to-market capabilities and provides knowledge, tools, and marketing materials to help partners and providers adopt Synchronys suite of new and existing product and capabilities.">

Key Responsibilities:

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2. Partner with business stakeholders and the Product Manager to define and align on the overall product vision, strategy, and roadmap for the EMC.">
3. Translate the shared vision into a prioritized product backlog, developing actionable user stories and requirements that reflect both partner needs and business goals.">
4. Gather, document, and distill business requirements from diverse stakeholders including compliance, governance, IT, marketing, and analytics teams into clear epics and user stories, managing definition of ready for features.">
5. Collaborate closely with cross-functional teams of technology, business, vendor partners, and design resources to ensure timely, on-budget, and high-quality delivery.">
6. Leverage a partner-centric and outcome-driven mindset to drive platform enhancements, making sure user needs, business objectives, and regulatory requirements are met or exceeded.">
7. Coordinate end-to-end user acceptance testing (UAT) with business stakeholders and technical teams to ensure solution quality and readiness.">
8. Serve as a subject matter expert for EMC platform capabilities and integrated marketing tools, providing guidance and support to all stakeholders.">
9. Continuously monitor product performance and stakeholder feedback, using data-driven insights to drive ongoing optimization and maximize platform adoption.">
10. Perform other duties and/or special projects as assigned.">

Requirements:

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• Bachelors degree with 7+ years experience in managing technology projects or in lieu of degree 9+ years of experience required.">
• 2+ years experience as a Product Owner, Product Manager, or similar, with a focus on technology platforms, ideally within FinTech, MarTech, financial services, and/or digital environments.">
• Minimum of 2 years proven experience running software/platform product development cycles, including Agile Scrum, Kanban, or similar methodologies.">
• Project management and leadership of digital application initiatives, including scope, teams, timelines, and communication.">
• Product ownership and product management experience, especially within technology platforms (e.g., FinTech, MarTech, financial services).">
• Experience running software development cycles using Agile Scrum, Kanban, or similar methodologies.">
• Strong track record of delivering projects on time and managing cross-functional initiatives and stakeholders.">
• Ability to operate and lead in matrixed organizations and influence business and technical audiences.">
• Advanced business analysis skills; translating complex requirements into actionable deliverables (features, user stories).">
• Vendor and partner management for platform integrations and enhancements.">
• Excellent organizational, analytical, and problem-solving skills.">
• Strong verbal and written communication; ability to engage, inspire, and influence at all levels.">
• High self-motivation, ownership, adaptability, and a continuous improvement mindset.">
• Creative problem-solving, ability to thrive independently and collaboratively, including in virtual settings.">
• Experience with change management, user training, and digital product go-to-market.">
• Knowledge of campaign automation, customer segmentation, and marketing compliance within financial services.">
• Familiarity with enterprise marketing tools, identity systems, compliance controls, and data governance best practices (APIs, SQL, AmpScript ,data mapping).">
• Demonstrated success in driving platform adoption and engagement.">
• Strategic thinking, experience influencing senior leadership and stakeholders.">
• Preferred Expertise in Salesforce (Sales Cloud, Marketing Cloud) and martech/data integrations.">
• Development experience with HTML, CSS and JavaScript.">
• Grade/Level: 11">
• Job Family Group: Marketing">

Eligibility Criteria:

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• Bachelors degree with 7+ years experience in managing technology projects or in lieu of degree 9+ years of experience required.">
• 2+ years experience as a Product Owner, Product Manager, or similar, with a focus on technology platforms, ideally within FinTech, MarTech, financial services, and/or digital environments.">
• Minimum of 2 years proven experience running software/platform product development cycles, including Agile Scrum, Kanban, or similar methodologies.">

What We Offer:

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• Enhanced Flexibility and Choice offered in Synchrony India.">
• Work Timings: 2PM 11PM IST">
• This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time 11:30 AM Eastern Time.">
• The remaining hours will be flexible for the employee to choose.">
• Exceptions may apply periodically due to business needs.">
• Please discuss this with the hiring manager for more details.">