Project and Support Services Leader

4 days ago


Mysore, Karnataka, India eJAmerica Full time
The eJAmerica organization is seeking a skilled professional to take on the position of Project Manager - Operations. The selected candidate will be responsible for overseeing the IT Infrastructure support operations, ensuring smooth production support, and leading implementation projects. This role requires a unique blend of operations management and project management expertise to deliver high-quality support services and successful service delivery.

This position involves several key responsibilities, including overseeing daily IT support operations, developing and implementing standard operating procedures, monitoring and reporting on key performance indicators, managing a team of support staff, and coordinating with other departments to ensure seamless service delivery and client satisfaction. Additionally, the candidate will be responsible for managing escalation of complex issues and working towards prompt resolutions.

In terms of qualifications, we are looking for a professional with a Bachelor's degree in Information Technology, Science, or related field, and a minimum of 5 years of experience in IT Infrastructure Operations Management, DC Operations, and Project Management. The ideal candidate will have a proven track record of managing support operations and leading implementation projects successfully, as well as strong understanding of production support operations and experience with ITIL or similar frameworks. We also require proficiency in Microsoft office products, project management tools, and methodologies (e.g., Agile, Scrum, Waterfall), excellent leadership, communication, and interpersonal skills, and the ability to handle multiple tasks and projects simultaneously.

  • Mysore, Karnataka, India EJAmerica Full time

    About EJAmericaEJAmerica is seeking an experienced Technical Operations and Implementation Specialist to join our team. As a key member of our IT infrastructure operations team, this individual will play a critical role in ensuring the smooth operation of our client-facing services.The ideal candidate will have a strong background in IT infrastructure...


  • Mysore, Karnataka, India EJAmerica Full time

    Overview of the Role:eJAmerica is seeking a highly skilled Digital Operations Leader - IT Infrastructure to join our team. As a key member of our organization, you will be responsible for managing IT infrastructure support operations for clients, ensuring smooth production support, and overseeing implementation projects.The ideal candidate will have a blend...


  • Mysore, Karnataka, India EJAmerica Full time

    Location: Mysore, KarnatakaLooking for immediate joiners or those who can join within 30 daysTiming: The job involves working in US shifts as per business requirementsDepartment: IT Infrastructure Operations and Project ManagementJob Summary:The Service Delivery Manager - Operations will be responsible for managing IT Infrastructure support operations for...


  • Mysore, Karnataka, India EJAmerica Full time

    Job Summary: The Service Delivery Manager - Operations is responsible for managing IT Infrastructure support operations for clients, ensuring smooth production support, and overseeing implementation projects. This role requires a blend of operations management and project management expertise to deliver high-quality support services and successful service...

  • Project Manager

    3 weeks ago


    Mysore, Karnataka, India Capillary Technologies Full time

    Company OverviewCapillary Technologies, founded in 2012, is a leader in loyalty industry with a focus on loyalty programs, consumer insights, and cross-channel strategies. Operating across the United States, India, the Middle East, and Southeast Asia, Capillary collaborates with over 250 brands like Asics, Puma, Tata, and Sephora to deliver real-time,...


  • Mysore, Karnataka, India eJAmerica Full time

    Job Overview:eJAmerica is a global leader in IT outsourcing services, driving success through innovative solutions and strategic partnerships. As a Business Development Manager, you will play a critical role in expanding our reach and delivering exceptional value to clients worldwide.Your primary responsibility will be to develop and execute business growth...


  • Mysore, Karnataka, India eJAmerica Full time

    Job DescriptionJob Summary:The Project Manager - Operations will be responsible for managing IT Infrastructure support operations for clients, ensuring smooth production support, and overseeing implementation projects. This role requires a blend of operations management and project management expertise to deliver high-quality support services and successful...


  • Mysore, Karnataka, India eJAmerica Full time

    Job DescriptionLocation: Mysore, KarnatakaLooking for immediate joiners or those who can join within 30 daysTiming: The job involves working in US shifts as per business requirementsDepartment: IT Infrastructure Operations and Project ManagementJob Summary:The Service Delivery Manager - Operations will be responsible for managing IT Infrastructure support...


  • Mysore, Karnataka, India EJAmerica Full time

    eJAmerica is looking for a Technology Project Management Specialist to manage IT infrastructure support operations for clients, ensuring smooth production support, and overseeing implementation projects.The ideal candidate will have a blend of operations management and project management expertise to deliver high-quality support services and successful...

  • Service Delivery Lead

    15 hours ago


    Mysore, Karnataka, India EJAmerica Full time

    About the RoleWe are looking for a seasoned Service Delivery Lead to manage IT Infrastructure support operations, ensure timely and effective resolution of issues, and develop standard operating procedures to enhance operational efficiency. The successful candidate will have a proven track record of managing support operations and leading implementation...


  • Mysore, Karnataka, India Randstad Enterprise Full time

    purpose of the jobthe technology analyst provides an outstanding service from his/her expertise that iscustomer focused and drives improved organisational performance. Delivering three mainactivities; technology support, training and testing. All across Randstad Sourceright EMEA,Technology Analysts are responsible for solving various technical issues coming...


  • Mysore, Karnataka, India Axonas Consulting And Business Services Pvt Ltd Full time

    About Axonas Consulting And Business Services Pvt Ltd:We're a dynamic startup focused on creating a Customer Centric ERP solution that helps small businesses level up their game against global competitors. We're at the cusp of launching our MVP and need a seasoned Co-founder & CTO to help us scale our technology and business. We're seeking a visionary...


  • Mysore, Karnataka, India EJAmerica Full time

    We are seeking an experienced IT Service Delivery Executive to join our team at eJAmerica. As a key member of our organization, you will be responsible for managing IT infrastructure support operations for clients, ensuring smooth production support, and overseeing implementation projects.The ideal candidate will have a strong understanding of production...

  • Project Manager

    4 days ago


    Mysore, Karnataka, India Mentorpal Full time

    Exp : 6 - 8 Yrs. Employment Type : Full Time, Permanent. Key Responsibilities : - Lead the planning and implementation of ERP projects from initiation through to closure. - Define project scope, goals, and deliverables in collaboration with senior management. - Identify, assess, and mitigate project risks and issues; develop contingency plans as necessary. -...

  • Project Manager

    4 weeks ago


    Mysore, Karnataka, India Mentorpal Full time

    Exp : 6 - 8 Yrs. Employment Type : Full Time, Permanent. Key Responsibilities :- Lead the planning and implementation of ERP projects from initiation through to closure. - Define project scope, goals, and deliverables in collaboration with senior management. - Identify, assess, and mitigate project risks and issues; develop contingency plans as necessary. -...

  • Project Manager

    3 weeks ago


    Mysore, Karnataka, India Mentorpal Full time

    Exp : 6 - 8 Yrs. Employment Type : Full Time, Permanent. Key Responsibilities :- Lead the planning and implementation of ERP projects from initiation through to closure. - Define project scope, goals, and deliverables in collaboration with senior management. - Identify, assess, and mitigate project risks and issues; develop contingency plans as necessary. -...

  • Project Manager

    3 weeks ago


    Mysore, Karnataka, India Mentorpal Full time

    Job Description : Exp : 6 - 8 YrsEmployment Type : Full Time, PermanentKey Responsibilities :- Lead the planning and implementation of ERP projects from initiation through to closure.- Define project scope, goals, and deliverables in collaboration with senior management.- Identify, assess, and mitigate project risks and issues; develop contingency plans as...

  • Project Manager

    2 weeks ago


    Mysore, Karnataka, India Mentorpal Full time

    Job Description : Exp : 6 - 8 YrsEmployment Type : Full Time, PermanentKey Responsibilities :- Lead the planning and implementation of ERP projects from initiation through to closure.- Define project scope, goals, and deliverables in collaboration with senior management.- Identify, assess, and mitigate project risks and issues; develop contingency plans as...


  • Mysore, Karnataka, India EJAmerica Full time

    Job DescriptionEJAmerica's Infrastructure Project Manager will be responsible for planning, executing, and closing implementation projects, ensuring they are completed on time, within scope, and budget. The ideal candidate will have experience in IT Transition Projects, a strong understanding of production support operations, and proficiency in project...

  • Marketing Intern

    1 week ago


    Mysore, Karnataka, India THE INTERNATIONAL GLAMOUR PROJECT - TIGP️ Full time

    This is a 6 MONTH Internship with opportunity for promotion after 3 months Remuneration: Base Upto Rs.15,000 + incentives up to Rs.20,000Work Schedule: (Monday to Saturday)Career Growth: High-performing candidates will be considered for opportunities to advance within the company.Career Hierarchy: Marketing Intern/Executive -- Junior Marketing Manager --...