Teamcenter Cloud Deployment Specialist
4 weeks ago
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Our Product Lifecycle Management (PLM) software is used by companies to conceive and manufacture products such as Formula 1 cars, skyscrapers, ships, and space exploration vehicles.
Qualifications:- Graduate/Engineering Background
- 6-8 years Teamcenter Support experience, with at least 3 years supporting a customer Production instance
- Work in shifts, as we are supporting 24x7 customers
- Solve L2 tickets on the application
- Apply patches on test, UAT and Production Server
- Document root cause analysis of issues
- Get in touch with GTAC for Product Issues and raise IRs and Connect with users on issues
- Work with L3 on issues which can't be solved by L2 to Provide workarounds to issues
- Develop Knowledge Management database for solved issues
- Strong analytical and trouble shooting abilities.
- Loves solving problems
- Has a systematic way to tackle problems.
- Should be able to perform root cause analysis and arrive at the right solution
- Excellent verbal and written communication skills
- We need a Team player
- Learning attitude - willing to learn new things.
- Basic Linux and Windows Operating System knowledge
- Competitive basic salary
- Bonus scheme
- Generous holiday allowance
- Pension
- Private healthcare
- Support for working from home
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We offer a comprehensive reward package that includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, private healthcare, and actively support working from home.
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