Senior Compliance Specialist

2 days ago

Ghaziabad, Uttar Pradesh, India beBeeQuality Full time ₹ 4,00,000 - ₹ 5,00,000
Job Overview

The role of Quality Assurance Associate is pivotal in ensuring quality standards, processing accuracy, and compliance as per predefined checklists. This position requires an understanding of legal documentation, including court orders, retainer agreements, affidavits, and BK filings, which are essential for delivering services.

This associate will collaborate closely with the business team to execute daily responsibilities efficiently.

Main Responsibilities
  • Collaborate with teams to ensure quality compliances and processing accuracy for daily operations.
  • Audit a sample proportion of processed tickets basis predefined checklist for tickets assigned via email, Salesforce, Jit Bit, RAGIC, and other data sources at set frequency defined by the business.
  • Ensure random audits twice or thrice per month to check documentation around BK Claimants.
  • Perform random sample checks on communication sent/received to/from Trustees.
  • Accurately review and interpret legal documents especially court motions/orders, affidavits, PACER reports, and legal heirship documents.
  • Build up quick learning curve to ensure in-depth understanding of Standard Operating Procedures (SOPs) and training materials.
  • Create weekly/monthly reports for audits performed on set frequency and report out to supervisor and business with requisite analytics & inferences.
Requirements
  • Bachelor's degree in any field preferably in Law/BBA or commerce.
  • 2-4 years of experience in a multinational corporation.
  • Project management experience or certifications are highly desirable.
  • ISO 9001 onwards any such certification is preferable.
Key Skills
  • Advanced proficiency in MS Office including Excel & PowerPoint, MS Teams, and Outlook.
  • Experience in quality audits of legal documents/email communications.
  • Strong data analysis capabilities, with eye for detail to identify errors.
  • Exceptional written and verbal communication skills, with ability to derive insights from information provided.
  • Analytical problem-solving skills for addressing complex issues.
Behavioral Skills
  • Strong problem-solving skills, with solution-oriented mindset.
  • Ability to handle confidential information with discretion.
  • Strong interpersonal and customer service skills.

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