Professional Portfolio Manager

3 days ago


Mangalore, Karnataka, India beBeeCollections Full time ₹ 5,00,000 - ₹ 10,00,000
Recovery Specialist Job Description

We are seeking a Recovery Specialist to drive recoveries on overdue loans with a focus on Personal Loans, Business Loans, and Auto Loan portfolios.

  • Key Responsibilities:
  • Engage with customers via calls to follow up on overdue payments.
  • Manage loan portfolios across DPD buckets.
  • Offer closure, settlement, or restructuring options aligned with internal policies.
  • Maintain calling discipline and track PTPs, callbacks, and payments.
  • Ensure compliance standards are met in customer communication and data handling.
  • Provide professional, respectful communication to maintain a high standard of customer experience.
  • Required Qualifications:
  • 1–3 years of experience in collections or recoveries, ideally in Personal Loans, Business Loans, or Auto loans.
  • Prior experience in tele-calling or collections call centers is required.
  • Strong knowledge of recovery/settlement documentation and processes.
  • Fluency in English and knowledge of additional languages is beneficial.
  • Key Competencies:
  • Customer-centric approach with strong problem-solving skills.
  • Ability to remain calm and effective under pressure.
  • Consistent performance and target-oriented mindset.
  • High level of integrity, empathy, and ownership.


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