Transformative Pega Expert

4 weeks ago

Bhavnagar, Gujarat, India Tech Mahindra Full time

Company Overview

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Tech Mahindra is a global leader in the technology and outsourcing industry, offering innovative and customer-centric IT solutions.

Job Description

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We are seeking an exceptional Pega Lead System Architect to join our team. As a key member of our Customer Experience (CX) practice, you will work on internal product development and client projects using the latest versions of Pega.

You will be hands-on, living and breathing Pega solutions, and wearing multiple hats to include product development, building complex Pega configurations, leading and mentoring junior team members, and more.

Your passion for pushing boundaries and your desire to always be improving will be instrumental in helping us grow the CX practice.

Key Responsibilities

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  • ">
  • Design and develop Pega solutions for client projects">
  • Lead and mentor junior team members">
  • Collaborate with cross-functional teams to deliver high-quality results">
  • Stay up-to-date with the latest Pega technologies and trends">

Requirements

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To succeed in this role, you will need:

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  • 8+ years of experience working with Pega">
  • 3+ years of experience working as a lead Pega technical resource">
  • Proficiency with Pega Cloud and Pega Customer Service 24">
  • Understanding of LSA principles and responsibilities">
  • SSA Certification (LSA preferred)">
  • Experience working with clients, developing presentations, and comfortable presenting to clients">
  • Worked using Agile software development methodologies like Scrum, Kanban, or XP">
  • Customer Service Contact Center or Customer Experience knowledge is a plus">
  • PCS and Healthcare experience is preferred but not required">

Benefits

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As a Tech Mahindra employee, you can expect:

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  • A competitive salary range of $120,000 - $180,000 per year, depending on experience">
  • A comprehensive benefits package, including medical, dental, and vision insurance">
  • A 401(k) plan with company match">
  • Generous paid time off and holidays">
  • Ongoing training and professional development opportunities">

About Us

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Tech Mahindra is committed to innovation, diversity, and inclusion. We strive to create a workplace that values collaboration, creativity, and continuous learning.

Contact Information

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Please note that we do not accept unsolicited resumes or applications. If you are interested in this opportunity, please submit your application through our website.

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