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Accommodation Reservations Specialist

1 month ago

Udaipur, Rajasthan, India AccorHotel Full time

Job Summary:

We are seeking a highly skilled Reservations Ambassador to join our team at AccorHotel. Key responsibilities include maximizing room bookings, ensuring efficient reservation services, and effectively managing guests.

  • Primary Responsibilities: To maximize room bookings, deliver a pleasant and efficient reservation service, and ensure that all reservations are dealt with effectively while maximizing revenue.
  • People Management: To work with internal/external representatives from different functions for executing reservations, provide effective support to the team, and ensure that the team has been trained for all safety provisions.
  • Financial Management: To identify optimal cost-effective use of resources, educate the team on the same, maintain and update the corporate database, and enter delegate bookings to ensure that delegate information/records are kept up to date and accurate for future events.
  • Operational Management: To ensure that reservations requests are answered promptly and politely, complete details are recorded as per standard procedure, and incoming enquiries are handled efficiently and effectively, converting them into bookings.

Qualifications:

  • Knowledge and Experience: Bachelors Degree from a reputable hospitality school, fresher or minimum 6 months to 1 year experience in similar capacity with proven records, prior experience working with Opera or a related system, excellent reading writing and oral proficiency in English language, proficient in MS Excel Word & PowerPoint Competencies, and ability to accept responsibility, self-confidence, motivation drive and tenacity.
  • Remote Work: No
  • Employment Type: Full-time