Customer Advocate

3 days ago

Sindhekela OR IN beBeeCustomer Full time ₹ 25,00,000 - ₹ 40,00,000
Job Title: Customer Advocate

A highly skilled and customer-centric professional is sought to drive business growth as a key player in our team.

Key Responsibilities:

  • Identify new revenue streams through sales efforts.
  • Engage with customers to showcase the value of their plans.
  • Provide seamless customer experiences by efficiently completing Jio recharges.
  • Sell new Jio connections to potential customers, driving business expansion.
  • Resolve customer queries within agreed timelines, ensuring high satisfaction rates.
  • Deliver exceptional customer service by responding promptly and effectively.
  • Capture customer details and relevant data during interactions or services.
  • Stay updated on Jio's offerings, products, and services to enhance our value proposition.

Essential Skills and Qualifications:

  • Bachelor's degree or equivalent required for this role.
  • Strong reading and writing skills are necessary.
  • Proficient smartphone usage is essential.
  • Ability to speak local language preferred but not mandatory.
  • Exceptional sales and customer handling skills.
  • Goal-oriented and result-driven attitude is a must.

About Our Team:

We strive to deliver outstanding service and foster a positive work environment, committed to excellence.

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