Cloud Infrastructure Specialist

2 weeks ago


Mumbai, Maharashtra, India myGwork Full time

This role presents a unique opportunity to contribute to the expansion of AWS Cloud offerings, focusing on designing, installing and maintaining the world's largest cloud computing infrastructure.

Data Center Operations at Amazon designs and builds high-density data centers, providing a challenging environment where you will work with cutting-edge technology in India.

As a Data Center Operation Technician, your key responsibilities will include:

  • Supporting DC infrastructure equipment (racks, servers, networking devices, hardware components, cables, etc.)
  • FOLLOWING WELL-DEFINED SOPs TO REPLACE HARDWARE COMPONENTS OR MEDIA SPARES
  • WORKING AS PART OF A TEAM, HANDLING WORK FROM CO-WORKERS WHEN SHIFTS CHANGE
  • ATTENDING TO ISSUE SEVERITY AND RESOLVING ISSUES WITHIN STATED SLAS
  • DOCUMENTING WORK IN TICKET TRACKING SYSTEMS
  • MANAGING INVENTORY, IDENTIFYING RECEIVING AND DEPLOYING HARDWARE COMPONENTS
  • FOLLOWING INFORMATION SECURITY POLICIES AND PHYSICAL SAFETY PRACTICES

A portion of your work will involve inventory management, ensuring accurate identification, receiving, and deployment of hardware components. You will also follow well-defined information security policies and physical safety practices.

The position requires working as part of a team, performing similar tasks and adhering to established processes and procedures. When shifts change, you will hand off work to co-workers. Escalation is expected when your work deviates from established processes or procedures.

You may be asked to escort visitors or contractors at your site. As a member of the AWS global support team, you are expected to conduct your work professionally and represent AWS with various groups.

Additionally, this role involves 24x7 shift rotation, covering all hours of operation. You must be able to lift and rack equipment up to 20kg while adhering to health and safety guidelines.

BASIC QUALIFICATIONS FOR THIS POSITION INCLUDE:

  • Bachelor's degree in Computer Science, Hardware, Electronics and Communication, or related field
  • Solid understanding of Linux/Unix administration
  • Server hardware troubleshooting experience
  • Experience with server booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
  • Knowledge of network protocols: TCP/IP, Ethernet, L2/L3 technologies
  • Network hardware: copper and optical fiber cabling, switches, routers
  • Strong communication skills
  • Passion for IT infrastructure and hardware

PREFERRED QUALIFICATIONS:

  • Remote access: console routers, IPMI, BMC
  • Network equipment installation and configuration
  • Cisco IOS, NX-OS, JunOS
  • Redundancy: power feeds, ATS, server hardware, RAID, network connectivity
  • Data center operations: inventory management, hot/cold aisles, security
  • Participated in project management
  • Experience or knowledge of AWS products: EC2, EBS, S3, etc.
  • Scripting: Bash, Python, Perl, Ruby (or programming languages)

This position offers an estimated salary of **₹800,000 - ₹1,200,000** per annum, depending on location and experience.



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