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4 days ago
Sr. Manager- Value Added Services Job Description:
We are seeking a skilled professional to lead our Value Added Services team. This role involves strategically managing the penetration and performance of fee-based products, including Health & Wellness, Mobile ADLD, credit shield, and health insurance.
Main Responsibilities:
- Oversee Penetration Management in collaboration with business teams for Value Added Services.
- Conduct training sessions for employees to enhance their skills and knowledge.
- Manage partner relationships for optimal outcomes, driving revenue growth and customer satisfaction.
- Design innovative fee-based products to enhance our service portfolio, meeting evolving customer needs.
- Plan and execute the rollout of new offerings, ensuring seamless integration with existing services.
- Analyze market trends and customer needs to inform product development, staying ahead of the competition.
- Collaborate with cross-functional teams to ensure successful product launches, delivering value to customers.
- Monitor and assess VAS product performance, making data-driven decisions to improve results.
- Provide insights and recommendations for continuous improvement, driving innovation and excellence.
About Our Company: We value innovation and customer satisfaction, striving to provide top-notch services that meet our customers' evolving needs.
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