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Operations Manager

4 weeks ago

Coimbatore, Tamil Nadu, India LogixHealth Solutions Pvt Ltd Full time

**Job Title: AGM - Revenue Cycle Management**

LogixHealth Solutions Pvt Ltd seeks an experienced Assistant General Manager to lead our Revenue Cycle Management team. As a key member of our operations team, you will be responsible for overseeing the daily operations of the Revenue Cycle team, ensuring optimal productivity, quality, and compliance with healthcare regulations.

**Key Responsibilities:**

  • Operations Management: Plan, monitor, and evaluate the daily performance of Associates, ensuring that production targets and quality standards are met.
  • Policy Development: Assist in the development and revision of operational policies and procedures to enhance workflow efficiency.
  • Training and Development: Provide training and support to Associates on best practices in billing and accounts receivable processes.
  • Issue Resolution: Resolve queries and conduct thorough account reviews to ensure accuracy in billing and collections.
  • Communication and Reporting: Ensure timely sending of acknowledgment emails regarding daily updates to relevant stakeholders.
  • Team Engagement: Foster team engagement and work towards reducing absenteeism and turnover.
  • Performance Management: Monitor and report on key performance indicators (KPIs) related to billing, collections, and team performance.
  • Project Involvement: Actively participate in project launch sessions to understand new processes and track daily progress during launch periods.

**Requirements:**

  • Bachelor's degree in Healthcare Administration, Business Administration, Finance, or a related field.
  • Minimum of 16+ years of experience in Revenue Cycle Management, with at least 8 years in a supervisory or leadership role.
  • Strong background in medical billing and accounts receivable processes.

If you are a motivated and experienced professional looking to take on a leadership role in a dynamic and growing healthcare organization, we encourage you to apply for this exciting opportunity.