Airport Ambassador

Airport Representative Job Description

Job Summary

The Airport Representative is responsible for providing exceptional guest services at the airport, ensuring a seamless travel experience for our valued customers.

Key Responsibilities

• Handle guest arrival and departure procedures, including luggage assistance and transportation arrangements.
• Provide accurate and timely information about hotel facilities, services, and local events.
• Assist with special requests and resolve any issues that may arise during the guest's stay.
• Collaborate with the travel desk manager to ensure efficient operations and excellent guest satisfaction.

Requirements

To be successful in this role, you should have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. Knowledge of languages and familiarity with hotel facilities are advantageous. Relevant certifications and education in fields like business administration, aviation, or public relations are beneficial.