
Flight Operations Customer Service Representative
2 weeks ago
Are you passionate about delivering exceptional customer service? Do you thrive in fast-paced environments with diverse teams?
We are seeking a highly motivated and organized individual to join our ground crew team as a Flight Operations Agent.
As a key member of our operations team, you will be responsible for ensuring the smooth execution of flight operations, providing top-notch customer care, and collaborating with colleagues to achieve our goals.
Responsibilities:
- Excellent communication skills to effectively interact with customers, colleagues, and management
- Strong organizational and time management skills to prioritize tasks and meet deadlines
- Ability to work in a dynamic environment with shifting priorities and adapt to new situations
- Collaborative mindset to contribute to a positive and inclusive team culture
Qualifications:
- High school diploma or equivalent required; degree preferred
- Previous experience in customer-facing roles or similar environments an asset
- Excellent verbal and written communication skills, with ability to speak English fluently
Benefits:
Competitive hourly rate, plus opportunities for overtime pay and bonuses based on performance
A dynamic and supportive work environment with opportunities for professional growth and development
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