Principal Technical Program Lead
2 days ago
Overview
Our team at Microsoft is responsible for building and operating the company's datacenters, which power the cloud business. We anticipate and provide capacity for continuous scale, enabling a significant portion of Microsoft's revenue through Commercial Cloud. The CO+I Engineering team delivers services, applications, and automation supporting datacenter planning, construction, and operation. We own a large portfolio of services, including workflows that enable predictable, lowest cost datacenter construction, telemetry systems that drive high availability and optimized energy usage, and task and performance management applications that help our operation run as efficiently as possible.
We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses, including the Microsoft Azure service portfolio, Microsoft 365, Dynamics, Xbox Live, and Microsoft Live services. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to provide services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
We are seeking a customer-obsessed, data-driven, technical Program Manager with strong collaboration and communication skills, and execution ability, to drive telemetry-related initiatives in the Datacenter Transformation space. As the Principal Program Manager for Data Center Telemetry, you will be accountable for driving the adoption and deployment of Microsoft's Critical Environment software telemetry platform, ensuring that data centers hosting Microsoft's customer data and workloads send regular, consistent, reliable data about industrial electrical and mechanical systems.
Responsibilities
- Partner with datacenter Operations and CO+I Engineering teams to deeply understand business processes and existing engineering systems and identify opportunities to make the most business impact.
- Adopt a "product engineering approach" to deliver end-to-end software solutions.
- Define and own product roadmap, drive planning activities, and partner with engineering and Operations teams to ensure successful delivery and operationalization.
- Provide regular program updates to Executives and business partners.
- Define & analyze KPIs to measure product and business success.
- Establish effective feedback loop with the field to gain insights for continuous product improvement and to drive adoption.
Requirements
- Bachelor's Degree AND 6+ years' experience in engineering, product/technical program management, data analysis, or product development OR Equivalent Experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
- Knowledge of Data center operations is preferred.
Preferred Requirements
- Experience in Electrical, Mechanical, Industrial, or Process Engineering Or equivalent.
- Experience working in an environment that monitors, operates, or maintains industrial control systems in mission-critical, 24x7x365, or other high-availability, infrastructure-intensive facilities.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
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