Senior Server Support Specialist
3 weeks ago
Aveva is a global leader in industrial software, delivering cutting-edge solutions to thousands of enterprises worldwide.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.
This role is part of an agile team focusing on the installation, support, and maintenance of our server side components.
You will have significant responsibilities for working alongside key internal and external stakeholders in the safe delivery and maintenance of our server side products.
This specific role is based out of New Delhi at our customer site.
As a Server Senior Support Specialist, you will:
- Work as part of our Development teams with the common goal of delivering the customer a top quality product.
- Work with our Customer Site and act as a bridge between Aveva and the Customer and their stakeholders.
- Be a key asset deploying, maintaining, and supporting server side components in the field.
- Have the confidence to challenge the norm, push boundaries, and drive change.
- Collaborate with members of your immediate team with the goal of further educating ourselves, stakeholders, and customers on how to deliver and maintain our products in the most efficient manner.
Requirements:
- Good knowledge and understanding of interactions between common Windows services.
- Good understanding of security boundaries of an app when deployed in a remote environment.
- Working knowledge of the configuration of SQL server and associated access principles.
- Demonstrated ability of basic Windows server troubleshooting.
- Experience with Windows Shell.
- Experience with PowerShell.
- Good understanding of networking protocols.
- Good communicator.
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