Customer Experience Director
6 days ago
About the Role
P&L ManagementResponsible for business growth Year on Year.
Global Customer Experience Strategy & Leadership
Operational Optimization & Heading Large Distributed Operations
Key Responsibilities- P&L Management for the Global Business Unit
- Responsible for business growth Year on Year
- Global Customer Experience Strategy & Leadership
- Operational Optimization & Heading Large Distributed Operations
- Business Excellence & Innovation
- Crisis Management & Customer Advocacy
- Technology & AI impact
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Customer Experience Director
4 days ago
Gurgaon, Haryana, India Axtria - Ingenious Insights Full timeCustomer Experience DirectorAxtria - Ingenious Insights is seeking a Customer Experience Director to lead our efforts in developing and implementing a comprehensive customer experience strategy. This strategy will focus on collecting, analyzing, and activating data across multiple channels to provide a seamless customer experience.Key Responsibilities:-...
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Customer Experience
3 days ago
Gurgaon, Haryana, India MakeMyTrip Full timeAbout the Opportunity: Role: Senior Manager/Associate Director - Customer Experience Post Sales Operations Level: Senior Manager/Associate Director Reports To: Vice President - Customer Experience Location: Gurgaon, India About the Function: The Customer Experience team is dedicated to delivering exceptional customer interactions. By enhancing satisfaction,...
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Experience Director
1 day ago
Gurgaon, Haryana, India Rathi Global Realty Services Full time**Job Title:** Experience Director**About the Role:** We are seeking a highly skilled Experience Director to join our team at Rathi Global Realty Services. As an Experience Director, you will be responsible for creating engaging video concepts that showcase our luxurious properties in Delhi, Noida, Gurugram, Mumbai, and Dubai.**Key Responsibilities:Develop...
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Customer Experience Strategist
23 hours ago
Gurgaon, Haryana, India Glood - Personalization & Experience For Shopify Full timeAt Glood - Personalization & Experience For Shopify, customer success is the cornerstone of everything we do. We're looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform.About the RoleAs a Customer Success Manager at Glood - Personalization & Experience For Shopify, you...
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Customer Experience Manager
3 days ago
Gurgaon, Haryana, India MakeMyTrip Full timeAbout the Opportunity:Role: Senior Manager/Associate Director - Customer Experience Post Sales OperationsLevel: Senior Manager/Associate DirectorReports To: Vice President - Customer ExperienceThe Customer Experience team is dedicated to delivering exceptional customer interactions. By enhancing satisfaction, minimizing effort, and driving strategic...
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Experience Enhancement Director
2 days ago
Gurgaon, Haryana, India MakeMyTrip Full timeAbout the Job Description:We are seeking an experienced professional to join our Customer Experience team as a Senior Manager/Associate Director. The ideal candidate will have a proven track record in customer satisfaction enhancement, service recovery, and loyalty program management.Key responsibilities include:Developing and implementing customer...
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Customer Experience Director
11 hours ago
Gurgaon, Haryana, India noon Full time**About noon:**Noon is a technology leader with a simple mission: to be the best place to buy and sell things.In doing this, we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs.We operate without boundaries; we are aggressively and voraciously ambitious.Starting in...
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Customer Experience Director
21 hours ago
Gurgaon, Haryana, India Vodafoneidea Full timeAbout the Role">This is a challenging opportunity to join a dynamic team as a Retail Operations Manager. You will be responsible for driving sales growth, improving customer satisfaction, and enhancing operational efficiency.Responsibilities">">Develop and implement strategies to drive sales growth">Improve customer satisfaction by ensuring quality...
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Customer Experience
5 days ago
Gurgaon, Haryana, India MakeMyTrip Full timeAbout the Opportunity:Role: Customer Experience - Post Sales OperationsLevel: Senior Manager/ Associate DirectorReporting To: Vice President - Customer ExperienceLocation: GurgaonAbout the Function:Our Customer Experience team is dedicated to elevating every interaction with our customers. By enhancing customer satisfaction, minimizing customer effort, and...
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Customer Experience Strategist
20 hours ago
Gurgaon, Haryana, India MakeMyTrip Full timeAbout UsThe MakeMyTrip Customer Experience team is dedicated to delivering exceptional interactions with our customers. By enhancing satisfaction, minimizing effort, and driving strategic initiatives, we ensure seamless post-sales experiences. About the RoleThis role involves leading customer engagement strategies, optimizing satisfaction levels, managing...
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Customer Experience Director
4 days ago
Gurgaon, Haryana, India Agoda Full timeAgoda's VisionWe strive to be a leading online travel booking platform, connecting travelers with a global network of accommodations, flights, and more. Our mission is to make travel easy and rewarding for everyone, fostering a diverse work environment rich in creativity and collaboration.The Manager of Customer Experience Group will lead the customer...
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Experience Design Director
3 weeks ago
Gurgaon, Haryana, India AKQA Inc Full timeExperience Design Director (UI/ UX) As the Design, you're a high-performing leader for the studio, working closely with our other leaders to guide teams and ensure that our work is true to AKQA's mission and values: thoughtful, innovative, high quality, and in service of our clients and their customers. Your role involves: Being an advocate for...
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Customer Experience Director
16 hours ago
Gurgaon, Haryana, India AiSensy Full timeRole OverviewThe Operations Manager – Customer Onboarding will be responsible for streamlining and optimizing the end-to-end onboarding process. This includes working closely with cross-functional teams to educate customers on our platform, set up efficient workflows, and ensure they are equipped for long-term success.This role is ideal for someone with...
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Global Customer Experience Director
7 days ago
Gurgaon, Haryana, India AIonOS Full timeAbout UsWe at AIonOS believe in harnessing the power of Artificial Intelligence to drive transformative business outcomes. Our IntelliOS platform enables businesses to make informed decisions, automate workflows, and gain valuable insights.Our unique approach combines deep industry knowledge with cutting-edge AI technologies to deliver tailored solutions...
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Sales and Customer Experience Director
4 days ago
Gurgaon, Haryana, India Vodafoneidea Full timeRole DescriptionWe are seeking an experienced and dynamic Store Manager Retail to lead our retail stores in driving sales growth, improving customer satisfaction, and maintaining store profitability. The successful candidate will have a proven track record in sales leadership, customer service, and team management.ResponsibilitiesDrive Sales Growth: Develop...
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Senior Director of Customer Delight
12 hours ago
Gurgaon, Haryana, India MakeMyTrip Full timeAbout UsThe MakeMyTrip Customer Experience team is passionate about crafting unforgettable customer experiences. We aim to exceed customer expectations, minimize their effort, and drive strategic initiatives that build lasting relationships. About the RoleThis senior leadership position demands a customer-centric leader who can design and execute innovative...
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Marketing Director
4 days ago
Gurgaon, Haryana, India Optus Housing Full time**Company Overview**Optus Housing is a leading real estate firm dedicated to providing exceptional customer experiences. We are seeking an experienced Marketing Director to lead our marketing efforts and drive business growth.
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Creative Director
2 weeks ago
Gurgaon, Haryana, India Marwari Ventures Full timeJob DescriptionCompany DescriptionMarwari Ventures is a pioneering marketing agency that embraces the rich Marwari heritage and incorporates it into modern marketing strategies. Our diverse team of founders, designers, writers, and actors brings a multifaceted approach to every project. We specialize in creating customized marketing solutions that blend...
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Customer Success Manager
1 day ago
Gurgaon, Haryana, India Glood - Personalization & Experience For Shopify Full timeJoin Our Dynamic Team At Glood.AI, customer success is the cornerstone of everything we do.We're looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform.If you thrive on building meaningful relationships, solving problems, and driving long-term customer satisfaction, we...
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Customer Success Manager
4 weeks ago
Gurgaon, Haryana, India Glood - Personalization & Experience For Shopify Full timeJoin Our Dynamic Team At Glood.AI, customer success is the cornerstone of everything we do. We're looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform. If you thrive on building meaningful relationships, solving problems, and driving long-term customer satisfaction, we...