Senior Banking Operations Specialist

1 month ago


Bengaluru, Karnataka, India Flipkart Full time
Job Description

As a Senior Banking Operations Specialist at Flipkart, you will play a critical role in managing the day-to-day operations of the Banking Treasury department. Your primary responsibility will be to ensure efficient and effective delivery of services, while maintaining compliance with regulatory requirements and internal policies related to banking and treasury operations.

Key Responsibilities:
  • Ensure compliance with regulatory requirements and internal policies related to banking and treasury operations
  • Execution of Bank documentation process for account opening, modification, closure and services setup
  • Coordinate with Treasury team, Legal team, and Banking partners to ensure smooth execution of account services requests
  • Perform user entitlement updates in the banking portals
  • Perform periodic reconciliation of account data in centralized/manual tool with external Banking partners and internal stakeholders, ensuring timely resolution of any discrepancies identified
  • Maintain repository of documentation requirements for various service setup with Banking partners
  • Coordinating with Tax & Legal teams on Know Your Customer (KYC) documentation
  • Drive process improvements & simplification initiatives to streamline the process
  • Partner with Regional Treasury team members to setup standard account management & service setup documentation Measure and Drive SLAs with the Banking partners. Support negotiation of Legal/KYC documentation requirements with the banks & establish standard processes with the bank
  • Developing and maintaining operational processes through documentation updates and cross-training
  • Provide timely, accurate, and concise communication to stakeholders
  • Execution of Bank documentation process for account opening, modification, closure and services setup
  • Support SOX and compliance with queries and requirements
  • Handle escalations (complex and non-standard) related to the user and bank account management processes


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