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Key Technology Strategist

2 weeks ago

Anand, Gujarat, India beBeeTechnologist Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Key Technology Strategist

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Description:

We are seeking an accomplished Key Technology Strategist with 8-10 years of experience in the IT industry. The ideal candidate will have a solid understanding of external data source integrations, ITOM discovery, and OT Module, as well as a strong grasp of SAM Module.

Responsibilities:

  • Maintain the accuracy and completeness of CMDB data by identifying and resolving inconsistencies.
  • Establish relationships between CIs to accurately reflect dependencies within the IT infrastructure.
  • Configure and manage data discovery tools to automatically populate the CMDB with information from various IT systems.
  • Integrate CMDB data with other ServiceNow modules like Incident Management, Problem Management, and Change Management.
  • Define data quality standards and metrics for the CMDB.
  • Implement data validation processes to ensure data integrity.

Requirements:

  • Overall Experience of 8-10 years relevant experience in an IT Industry.
  • 5 years' ServiceNow experience with a focus on IT Service Management (ITSM).
  • 5 years' experience in ServiceNow CMDB, ITOM, SAM, and HAM Module.
  • Bachelors in Technology or Engineering.
  • Strong understanding of IT infrastructure and components (servers, networks, applications).
  • Excellent communication and collaboration skills.
  • ITIL certified and Strong experience of ITIL processes.

About the Role:

The successful candidate will work in an international, distributed, and multi-functional team using an agile mindset and methodology.