
Software Engineering Professional
6 days ago
As a software engineering professional, you will be responsible for delivering high-quality provisioning tasks for newly provisioned multi-tenant production customer tenants across various industry-based cloud platforms.
This includes collaborating with cross-functional teams to address technical issues and working with stakeholders to resolve defects encountered during provisioning.
- Perform technical activities for post-provisioning tasks as per documented guidelines
- Identify and report provisioning, product, and environmental defects; work with process management resources to address
- Collaborate with operations, development, and other teams to understand defect causes, implement interim workarounds, and plan permanent fixes
- Apply interim fixes during provisioning tasks where applicable
- Assist in identifying and documenting new post-provisioning validations based on provisioning tasks and defect Jiras, and work with QA resources to incorporate into production scripts
- Execute checklists of all provisioning tasks for each tenant
- Identify when provisioning documents and checklist templates become outdated and work with process management to update accordingly
- Resolve tenant provisioning issues that result in customer or partner escalations
- 1-3 years of experience in software engineering, product development, or cloud technology
- Bachelor's Degree in Computer Science or equivalent experience
- Ability to quickly learn various aspects of products and adapt to changing environments
- Strong analytical skills and ability to recommend solutions
- Effective communication and interpersonal skills in English
- Ability to work independently and collaboratively in a fast-paced environment
- Proven problem-solving skills and attention to detail
- Willingsness to seek guidance and adhere to guidelines and standards
Our company offers a competitive salary range and a dynamic work environment. We encourage continuous learning and growth opportunities for our employees.
OthersThe ideal candidate will have a strong background in software engineering, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
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