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Jewelry Specialist
2 weeks ago
Dombivli, Maharashtra, India
beBeeLuxury
Full time
₹ 5,00,000 - ₹ 10,00,000
Sant Ram's is renowned for exceptional craftsmanship and bespoke service.
What We Offer- Competitive salary plus performance-based incentives.
- Luxurious work environment with stunning jewelry collections.
- Opportunities to work with a prestigious clientele.
- Professional growth and advancement opportunities within the company.
- Access to exclusive industry events.
Position Overview:
You will be the key point of contact for our clients, ensuring personalized attention and top-tier service.
Responsibilities:
- Manage strong relationships with new and existing clients.
- Act as primary contact for high-net-worth individuals, ensuring excellent service at every touchpoint.
- Provide consultations to help clients choose jewelry pieces that meet their preferences and occasions.
- Understand and convey product knowledge, including history, craftsmanship, and materials of fine jewelry.
- Collaborate with sales and design teams to offer custom jewelry solutions.
- Handle client inquiries, concerns, or feedback in a timely manner.
- Maintain detailed client records to track preferences and purchase history.
- Host private viewings and exclusive events for VIP clients.
- Stay informed of market trends and client preferences to anticipate needs.
- Assist in achieving sales targets by fostering client loyalty and retention.
Requirements:
- Bachelor's degree in Business, Marketing, or related field.
- Proven experience as Relationship Manager or in client-facing role within luxury retail, hospitality, or similar industries.
- Excellent communication and interpersonal skills with a client-first attitude.
- Keen understanding of fine jewelry or luxury goods preferred.
- Ability to manage multiple clients and provide attention to detail.
- Strong organizational skills and ability to maintain client records.
- Discretion and professionalism when handling high-net-worth clients.
- Proficiency in CRM software a plus.