Patient Care Operations Director

4 days ago


Belgaum, Karnataka, India beBeeHealthcare Full time ₹ 1,80,00,000 - ₹ 2,10,00,000
Patient Care Operations Leader

We are seeking a seasoned healthcare professional to spearhead patient care operations, fostering a culture of excellence and quality service delivery.

  • Develop and implement standardized processes for front office, admissions, and discharges with a proactive approach.
  • Ensure effective manpower planning and deployment across patient care areas.
  • Strategize departmental growth and expansion while maintaining operational efficiency.
  • Collaborate closely with clinical, diagnostic, and treatment teams to deliver seamless patient experiences.
  • Supervise daily front office operations and staffing.
  • Design and coordinate training programs to upskill the team.
  • Oversee departmental operations, including staffing levels, process evaluation, and continuous improvement initiatives.
  • Analyze and document operating procedures to enhance efficiency.
  • Coordinate with hospital departments to ensure service excellence.
Key Skills and Qualifications
  • Master's/Bachelor's in Hospital Administration, Healthcare Management, Nursing, or related field, with 12+ years of experience.
  • Strong experience in managing Outpatient and Inpatient services, including admissions, discharge, and front office operations.
  • Proven ability to lead large teams, ensure effective manpower planning, and drive training & development initiatives.
  • Deep commitment to delivering seamless, efficient, and high-quality patient experiences.
  • Ability to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.


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