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Bangalore Voice Process Customer Support Associate
2 months ago
Join CapTalent HR in Bangalore and take up a rewarding role as a Customer Support Associate. This is an exciting opportunity to enhance your communication skills and work with diverse clients.
We are looking for talented individuals who can handle inbound calls efficiently, providing top-notch customer service. As a Customer Support Associate, you will be the first point of contact for our clients, ensuring their queries are resolved promptly and professionally.
Your primary responsibility will be to manage incoming calls, addressing client concerns, and resolving issues in a timely manner. You will also need to maintain accurate records of client interactions and provide feedback to improve our services.
To excel in this role, you should possess excellent communication skills, both written and verbal. Proficiency in Hindi, Malayalam, or Tamil, along with English, is essential. Your ability to think critically and resolve complex issues will be highly valued.
In return for your hard work, you can expect a competitive salary package, including a basic pay of ₹15.5 lakhs per annum, plus benefits such as paid time off and opportunities for professional growth. If you're passionate about delivering exceptional customer experiences, we want to hear from you
We look forward to welcoming talented individuals like you to our team at CapTalent HR. Apply now to embark on a fulfilling career journey as a Customer Support Associate in Bangalore.
