Senior Network Architect

3 days ago

Gurgaon, Haryana, India Valvoline Global Full time

About this role:

The Senior Network Architect at Valvoline Global will be responsible for providing day-to-day engineering, implementation, and escalated technical support for a range of network services. This role requires a recognized senior engineering subject matter expert (SME) in multiple areas, managing large projects or processes, coaching, reviewing, and delegating work to lower-level professionals.

Key responsibilities:

  • Leads the global architecting, engineering, implementation, configuration, and CSI of network services, equipment, and devices, including AWS and Azure cloud networking services, infrastructure as code, on-prem and cloud firewall management, B2B and client VPN, SD-WAN, enterprise routing, enterprise switching, WIFI, VoIP, OT network devices, and network security concepts.
  • Manages large complex infrastructure projects/processes, representing Infrastructure Services and championing new capabilities/service introduction, coaching, and reviewing the work of lower-level IT professionals.
  • Supports and collaborates with IT colleagues globally to share best practices and information, ensure globally consistent processes are implemented, and document regional requirements as needed.
  • Resolves day-to-day network problems/issues as a Level 3 subject matter expert, driving aging tickets and customer service issues to completion, providing feedback to management and Managed Service Provider.
  • Manages one or more network disciplines, ensuring proper cost center billing, identifying ways to reduce costs and improve efficiency by introducing new options for connectivity and mobility.
  • Leads site surveys, evaluating technical aspects of project work, making recommendations on technology deficiencies and improvements to save money and improve supply chain operations.

Requirements:

  • Bachelor's degree in Information Technology, CIS, or related field, or equivalent experience.
  • Minimum ten years of network experience, with experience within a large global organization preferred.
  • Advanced experience with global data and voice networks, including VoIP, SD-WAN, LAN, WAN, wireless, proxy, and firewalls.
  • Strong technical background in communications, collaboration tools, and telecom and audio conferencing.
  • Experience working/managing 3rd party vendors, teaching, and coaching lower-level resources to complete tasks.
  • Excellent verbal and written communication skills, ability to communicate technical information to non-technical people.
  • Strong customer service skills, advanced experience with network configuration for server and client operating systems, and proficiency with Microsoft Office 365 tools.
  • Strong analytical and problem-solving skills, ability to work effectively and collaborate with IT leadership, team members, third-party vendor providers, and network carriers.
  • Willingness to handle complex challenges, working within the demands of a global 24x7, high-availability, transaction-oriented network team.

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