Process Operations Coordinator

1 week ago


Bengaluru, Karnataka, India Equiniti Full time

About Us:

Equiniti is a leading Shareholder Management Fin-tech Company, serving as the number one share registrar in the UK and number two in the USA. It specializes in providing infrastructure, technology, and solutions for shareholder administration, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

Our Team:

Our Indian team is an integral part of our success, with 1300 employees operating out of Bangalore and Chennai, forming 25% of our global workforce, and 40% of our employees being women. We are recognized as Top Employer in India by Top Employer Institute.

Job Summary:

As an Operations Support Manager, you will be responsible for carrying out a range of assigned clerical / support duties in accordance with predetermined procedures and service standards under appropriate guidance and direction. This includes responding to general standard processing enquiries, contributing to the completion of the team's workload, and improving own skills as knowledge within the operational team.

Key Responsibilities:

  1. Carry out a range of assigned clerical / support duties ensuring prompt and accurate completion of all relevant account / data administration requirements within agreed service standards.
  2. Respond to a range of general standard processing enquiries referring to senior colleagues where appropriate.
  3. Contribute to the completion of the team's workload.
  4. Improve own skills as knowledge within the operational team taking opportunities to identify areas for improvement to processes and service.

Requirements:

  • Strong analytical skills.
  • Good understanding of specified products, routine tasks and procedures within own team, including some non-routine activities.
  • Aware of regulatory practices and constraints which impact on own work.

Benefits:

We offer a range of benefits to our employees, including 31 days + 9 bank holidays (UK), business related certification expense reimbursement, comprehensive medical assurance coverage for dependents & parents, and two-way cab transport for staff working in UK & US shift.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.



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