Network Operations Specialist

7 days ago


Bengaluru, Karnataka, India Resource Pro Operational Solutions Pvt Ltd Full time

Job Summary:

We are seeking an experienced Network Operations Specialist to join our team at Resource Pro Operational Solutions Pvt Ltd. As a Network Operations Specialist, you will play a critical role in maintaining the stability and security of our network infrastructure.

Key Responsibilities:

  • Network Monitoring: Monitor and assess daily network performance, availability, and security to proactively discover and resolve issues.
  • Troubleshooting: Review escalated network support tickets and handle network troubleshooting to resolve issues in a timely and efficient manner.
  • Operational Activities: Perform day-to-day operational activities, including routine preventive measures and necessary network configuration backups.
  • Technology Implementation: Provide support in evaluating and implementing network technologies under the supervision of the Supervisor.

Requirements:

To be successful in this role, you will need:

  • Education: Bachelor's degree in Computer Science or IT-related field.
  • Licenses/Certificates: CCNP certification in Routing and Switches preferred.
  • Working Experience: Minimum 2 years of IT networking experience.
  • Skills and Behaviors: Knowledge of networks, Cisco network experience, problem-solving skills, good English skills (verbal and written), and customer service skills.


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