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Account Management Lead

1 week ago

Noida, Uttar Pradesh, India Magnon Group Full time
About This Role
We are seeking an experienced Senior Key Account Manager to join our dynamic team at Magnon Group. The ideal candidate will have a proven track record of managing and nurturing relationships with B2B SaaS clients and driving client success from the agency side. As a key member of our account management team, you will be responsible for managing and nurturing relationships with B2B SaaS clients and driving client success from the agency side.

Our Company Culture
Magnon Group is committed to fostering a diverse and inclusive work environment that promotes collaboration, creativity, and innovation. We believe in recognizing and rewarding individual contributions and teamwork, and we strive to maintain an environment where everyone feels valued and empowered to achieve their best.

Key Responsibilities
- Manage and nurture relationships with B2B SaaS clients.
- Develop and implement strategic plans to meet client objectives.
- Collaborate with internal teams to execute client deliverables.
- Build long-term client relationships by understanding their business goals and offering value-added solutions.
- Monitor project progress, client satisfaction, and identify opportunities for upselling or cross-selling agency services.
- Prepare and deliver regular performance reports to clients.
- Stay updated on industry trends and client-specific market developments to offer proactive advice.

Requirements
- 9 -12 years of experience in client servicing/account management.
- Strong understanding of their markets, and the challenges clients face.
- Exceptional communication, negotiation, and interpersonal skills.
- Proven ability to manage multiple accounts and meet tight deadlines in a fast-paced environment.
- A strategic mindset with the ability to think creatively and problem-solve effectively.
- Bachelor's degree in Marketing, Business Administration, or a related field (MBA preferred).