Cluster Operations Director

2 days ago


Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

The Cluster Manager Operations role is a pivotal position that oversees the efficient functioning of multiple centers within a designated cluster.

Key Responsibilities
  • Implement strategic programs, oversee center-level activities, and manage resources to achieve organizational objectives.
  • Ensure seamless operation of centers, providing operational leadership and guidance to teams.
Program Execution & Coordination

Oversee the coordination and execution of programs across the cluster, ensuring alignment with beneficiary needs and organizational goals.

  • Develop and implement execution plans to adhere to project mandates and timelines.
  • Monitor and improve program metrics to ensure compliance with quality standards.
Operational Leadership & Stakeholder Engagement

Liaise with internal stakeholders for operational requirements, fostering strong relationships with community partners and external stakeholders.

  • Cultivate effective working relationships with cross-functional internal teams.
  • Collaborate with stakeholders to share operational feedback and insights.
People Management & Development

Train and mentor center managers and support staff, promoting a positive and inclusive work culture.

  • Enable optimal productivity levels among reporting teams.
  • Establish performance metrics to assess center operations effectiveness.
Resource Optimization & Compliance

Effectively manage budgetary resources, monitor resource allocation, and maintain comprehensive documentation of program activities and impact.

  • Prepare regular reports on program outcomes, financial performance, and key metrics.
  • Maintain compliance with relevant laws, regulations, and organizational standards.


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