Salesforce Administrator

6 days ago


Pune, Maharashtra, India Everstream Analytics Full time
About the Role

We are seeking a highly skilled Salesforce Administrator to join our team at Everstream Analytics. As a key member of our sales operations team, you will be responsible for administering our Salesforce instance, ensuring data integrity, and providing insights to drive business growth.

Key Responsibilities:

  • Administer user setup, profiles, roles, customization of objects, fields, record types, page layouts, automations, and validations.
  • Maintain comprehensive documentation of processes and configurations.
  • Work on user problems with urgency, troubleshoot issues, and implement solutions to improve user experience.
  • Maintain and improve integrations with Gong and Demandbase to provide additional value-add insights into Salesforce.
  • Ensure data integrity through regular data audits, duplicate record management, and data cleansing. Provide insights on areas of improvement.
  • Work closely with Marketing Operations on Salesforce optimization.

About You

We're looking for a candidate with a strong background in Salesforce administration, software as a service sales experience, and excellent problem-solving skills. If you have a bachelor's degree in business administration, communications, marketing, or a related field, and a minimum of 3+ years of experience administering Salesforce, we'd love to hear from you.

Requirements:

  • Bachelor's degree in business administration, communications, marketing, or a related field.
  • A minimum of 3+ years of experience administering Salesforce.
  • Software as a service sales experience is a must.
  • Salesforce Certified Administrator preferred.
  • Experience in change management.
  • Strong affinity towards digital solutions.
  • Outstanding interpersonal and communication skills to effectively collaborate with Sales Operations and other stakeholders across the organization.
  • Exceptional problem-solving skills.
  • Highly proficient in MS Office and Salesforce.
  • Continuous learner, flexible, and open-minded, positive attitude.
  • Collaborative, team player.
  • Self-starter, proven ability to initiate next steps toward meeting business goals.
  • High level of integrity and understanding of sales and GTM ethics.
  • Experience with Jira, Gong, and Demandbase is a plus.


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