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Front Office Coordinator

2 weeks ago

Delhi, Delhi, India PKF SRIDHAR & SANTHANAM LLP Full time
Job Description:

As a Front Office Administrator at PKF S&S LLP, you will be responsible for managing the front desk and ensuring that our clients and visitors have a positive and professional first impression of our company. You will play a crucial role in maintaining a well-organized and efficient office environment.

Key Responsibilities:

  • Welcome and Greet Visitors: Create a warm and inviting atmosphere by welcoming clients, guests, and employees with a friendly and professional demeanor. Ensure visitors sign in and out as necessary.
  • Phone Management: Answer, screen, and direct phone calls to the appropriate department or individual. Take messages when necessary and maintain a log of incoming and outgoing calls.
  • Administrative Support: Provide administrative support to various departments as needed, which may include data entry, document preparation, and assisting with special projects.
  • Mail and Package Handling: Sort and distribute incoming mail and packages. Prepare outgoing mail and packages, including courier and postal services.
  • Appointment Scheduling: Coordinate and schedule appointments and meetings for company executives, managers, and other staff as required.
  • Maintain Clean and Organized Workspace: Ensure the reception area and front office are clean, organized, and presentable at all times. This includes managing office supplies and ordering new supplies as needed.
  • Visitor and Security Management: Register visitors, issue badges, and monitor security by ensuring that only authorized personnel enter the premises. Respond to security and safety incidents as necessary.
  • Customer Service: Address inquiries and provide excellent customer service to visitors, clients, and employees. Direct individuals to the appropriate personnel to meet their needs.
  • Documentation and Record Keeping: Maintain and update visitor logs, appointment schedules, and other records as required.
  • Maintaining Accounts: Maintaining the books of accounts of the branch office by passing accounting entries in accounting software and sending periodic MIS to the head office.

Qualifications:

  • A high school diploma or equivalent (an Associate's or Bachelor's degree is preferred).
  • Proven experience in a similar front office or administrative role.
  • Excellent communication and interpersonal skills.
  • Proficiency in using office software and equipment, such as Microsoft Office Suite and multi-line phone systems.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • A professional appearance and demeanor.
  • A customer service-oriented attitude.
  • Knowledge of security and safety procedures is a plus.

PKF S&S LLP is an independent networking firm and an exclusive member in India for PKF International providing local expertise in accounting and business advisory services across the Globe.

We value our people with high regards and strongly believe in One family approach with an inclusive culture and nonhierarchical environment. With some of the best minds in the industry from different walks of life, we believe in mentoring and building fellow professionals through constant training programs and by embracing diverse frame of mind.