Manager of Process Improvement

2 days ago


Mumbai, Maharashtra, India beBeeOperational Full time ₹ 15,00,000 - ₹ 20,00,000
Process Excellence Manager Position

We are seeking a seasoned professional with 4-9 years of experience to fill our Process Excellence Manager role.

Key Responsibilities:
  • Develop and execute strategies to enhance operational efficiency and team performance.
  • Identify areas for improvement and propose effective solutions through logical analysis.
  • Lead client/vendor reviews/calibrations and provide innovative ideas to optimize internal metrics & ensure timely achievement of critical goals.
  • Manage multiple teams, conduct audits, and quality checks on Team Leads & Floor Supports.
  • Provide regular feedback to Team Leads & Floor Supports on their performance and facilitate cross-skilling and periodic process re-validation.
  • Perform Training Need Identification for teams and host team huddles/meetings to discuss operational updates.
Required Skills and Qualifications:
  • A minimum of 4+ years of experience and a degree in any specialization.
  • Preferring a graduate or postgraduate degree in Computer Science, Computer Applications, or related fields.

eClerx provides critical business operations services to numerous global clients across various industries.



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