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Regulatory Content Compliance Specialist
4 weeks ago
Prime Video is revolutionizing the way people consume movies and TV shows, with millions of titles available on-demand on various platforms. We are seeking a highly skilled Regulatory Content Compliance Specialist to join our Prime Video team in Bangalore, India.
About the Role:We are looking for a talented individual to support our Prime Video Trust & Safety Operations team in protecting customers from non-compliant content and ensuring high-quality moderation review of content across Prime Video. The ideal candidate will have a strong understanding of global and Indian political, religious, and socio-cultural subjects, as well as excellent fluency in Tamil and English.
Key Responsibilities:- Conduct high-quality manual reviews of local content policy-related workflows specializing in India, Middle East, or South East Asia marketplaces.
- Make high-judgment decisions on compliance actions.
- Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate.
- Contribute to maintaining standard operating procedures by coordinating with Policy, Operations, and Program teams.
- Document comprehensive content investigations reports.
- Help drive critical decisions by building dashboards/reports, analyzing metrics, and surfacing insights to improve efficiency.
- Participate in ad-hoc projects/assignments as necessary.
- Develop subject matter expertise in industry best practices.
- Preemptively identify violations of compliance policy, brand risks, government and regulatory policy, and potential legal violations.
- Bachelor's degree
- 3+ years of experience working in relevant industries such as Trust and Safety operations, program, law, risk management, investigations, project, or program management.
- Excellent fluency in Tamil and English.
- Proven ability to exercise judgment when policies are not well defined.
- High level of integrity and discretion to handle confidential information.
- Demonstrated ability to function effectively in a dynamic, fast-paced environment.
- Demonstrated ability in handling strategic and confidential projects, data-analysis, and report writing.
- Demonstrated in-depth experience with MS Office.
- Excellent fluency in Hindi or Telugu preferred.
- Experience in researching or analyzing current trends, news, and historical events. Excellent general knowledge and know-how of global political, religious, and socio-cultural topics.
- Strong collaboration skills. Proven ability to work across functions and across marketplaces to influence senior leaders.
- Organized, independent, and autonomous, able to set and meet own deadlines, and operate both strategically and tactically in a fast-paced environment.
- Ability to identify and solve ambiguous problems; identifying customer needs and inventing new and efficient ways to meet those needs.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for regulatory compliance, we encourage you to apply for this exciting opportunity.
